Career Opportunity

To submit your resume to our Human Resources department, email HR@mavalgear.com.

Customer Relations Specialist

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Customer Relations Specialist

Location: Twinsburg, OH

Job Status: Full-Time

Job Overview

MAVAL Industries, LLC is a leading remanufacturer of automotive steering system and components. At MAVAL, we recognize the cultural expectations that are important to you, and we value our passionately committed, energized, and diverse workforce. We reward excellence, promote development, expect high ethical standards and support work/life balance. As we continue to expand our growth initiatives, we now seek a Customer Relations Specialist. In this role, you will promote and sell our products, provide excellent service, and grow relationships with our customers. The responsibilities associated with this role have an emphasis on product knowledge, customer care and technical support for both retail sales and dealer accounts in the Hot Rod/Muscle car market along with national automotive aftermarket accounts.

Job Duties

Job Duties

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  • Responsible for account maintenance and / or sales to assigned customers.
  • Focus on the commercial activities of the account:  Entering and reconciling orders, providing order status and statements to customers, support to field service representatives.
  • Provide technical call assistance regarding products to customers and other interested parties.
  • Exhibit excellent customer service and an ability to communicate effectively both inside and outside the organization.
  • Possible travel to trade shows to represent the MAVAL Industries brands while selling product.
  • Prepare presentations and reports to support assigned accounts.

Job Requirements & Skills

  • 1-5 years related sales and/customer service work experience required.
  • Bachelor’s in Business, Sales, Marketing or related field preferred.
  • Technical skills to include working knowledge of MS Office 365 suite and ERP software (SAGE or Oracle).
  • General automotive mechanical skills or background preferred but not necessary.

Job Requirements & Skills

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Maval Industries Provides Equal Employment Opportunities To All Applications.